Testimonials

I am so happy to have found JSW Insurance, and I enthusiastically recommend them. Rick Hatcher helped me get set up with Auto and Home Insurance. Rick was so easy to talk to and really took the time to discuss all of my options and here me out on what I needed. I am so grateful for his help. There is real peace of mind that comes with knowing I am protected and that I got a great price on the coverage I need. Being new in town, it was really nice to have someone to talk to, who understood what I was going through trying to get set up here. I’m so grateful, thank you!

I’ve been working with Craig of JSW Insurance since 2010 and have been consistently impressed by how accessible he is. I’ve never waited longer than a few hours for a response to a question and Craig always takes the time to make sure he has provided me with the information I need. Highly recommend.

I have the complete and utmost respect for every individual that works for this company. Commercial, home or auto, I have had them write it all for me and always received professional experienced and prompt service.I would highly recommend them and I always do.PS. Thank you Chris McAdams you are the best!

Craig Williams wasn’t currently my insurance agent but I’d had an incident where I needed advice and ended up speaking with him. He was professional, knowledgeable and incredibly helpful. I’m sending him my current insurance information now and hoping we can switch over as soon as possible.

I have been a customer of JSW for many, many years. Craig, Laura and the entire JSW team have always treated us like gold. But I really learned the value of their service when I had to leave them (I moved to the East Coast for a few years). Finding and independent agent that really had my best interests at heart was difficult…and I am not sure I succeeded. When I moved back to the Bay Area, one of my first calls was to Craig. I have only had a couple small claims…one on a house (fallen tree damage) and a small car issue (backed into a stationary construction bin)…both claims were handled quickly and efficiently, with no problems or irritations. Like the pop song…”smooth as a fresh jar of Skippy”.I can also say, since my parents are also customers, JSW takes good care of my entire family! I would highly recommend them!

Pleasure doing business with you.

I want to thank you, once again, for the wonderful service provided by you and Fireman’s Fund through my claim process. I was really impressed by the response time and the professionalism by the claim department–and all the help you provided, too.

I apologize for having a claim so soon after joining your client list, but who knew someone would drive my car from my garage in the middle of the night?

I promise to keep a lower profile in the future.

Craig is always responsive and gets the information requested. I think his agency has performed excellently overall against my expectations. I am highly likely to recommend this agency to my friends and family for their insurance needs.

What I really like about Craig is how he always follows through with my questions!

I have received professional service from JSW for almost 20 years. Chris McAdams is always there when I need help.